I was very excited when I found Bullymake. Finally, a dog subscription box designed for “aggressive chewers.” My February Review of their product was pretty good and Dresden still has all the toys from that month’s box. In April I noticed that my box for March still hadn’t arrived and I contact the company. Two days later they responded with an apology and two days after that I received a shipping notification for my past due box. I thought that would be the end of it. This is a new company and everyone makes mistakes. I really didn’t give it much more thought than that. Then the box arrived… Looking at the products I discovered that the Smokehouse Beef sticks were opened and busted from the bottom.
The sticks were really dry and brittle. I wasn’t sure if that was how they were supposed to be or if they had been in the box long enough opened and rolling around that they just dried out. I contacted the company two days ago and I have heard nothing back.
I decided today to go ahead and cancel my subscription with Bullymake. I still have one month left before my renewal, so hopefully they still send me my April box. I really don’t want to have to contact them again regarding their product. I’m not giving up on them forever, either. They are still a relatively new company and if they are still around in a year I’ll probably give them another shot, everyone deserves a second chance.
Dresden’s custom stifle brace for his torn ACL from GoHero has so far not been the solution we were hoping for. In fact, after 3 days of usage, Dresden does nothing but cry when it’s on. His feet were also rolling under him when he walked on, or applied any pressure to the brace. I contacted GoHero and sent them pictures of what was going on. Thankfully, they got back to me and told me this is a fairly common fitting issue known as “knuckling.” All I needed to do was send the brace back for a few adjustments. I have to say that I am very pleased with this company and even though I am disappointed, I’m still very hopeful that this brace will buy us the time we need to save and pay for his ACL surgery.