I was very excited when I found Bullymake. Finally, a dog subscription box designed for “aggressive chewers.” My February Review of their product was pretty good and Dresden still has all the toys from that month’s box. In April I noticed that my box for March still hadn’t arrived and I contact the company. Two days later they responded with an apology and two days after that I received a shipping notification for my past due box. I thought that would be the end of it. This is a new company and everyone makes mistakes. I really didn’t give it much more thought than that. Then the box arrived… Looking at the products I discovered that the Smokehouse Beef sticks were opened and busted from the bottom.
The sticks were really dry and brittle. I wasn’t sure if that was how they were supposed to be or if they had been in the box long enough opened and rolling around that they just dried out. I contacted the company two days ago and I have heard nothing back.
I decided today to go ahead and cancel my subscription with Bullymake. I still have one month left before my renewal, so hopefully they still send me my April box. I really don’t want to have to contact them again regarding their product. I’m not giving up on them forever, either. They are still a relatively new company and if they are still around in a year I’ll probably give them another shot, everyone deserves a second chance.